Privacy Policy

izeyu Auto Parts Privacy Policy

Last updated: May 19, 2026

Welcome to izeyu Auto Parts. We operate this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). izeyu Auto Parts is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.


Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact Details: Including your name, address, billing address, shipping address, phone number, and email address.

  • Financial Information: Including credit card, debit card, financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details.

  • Account Information: Including your username, password, security questions, preferences, and settings.

  • Transaction Information: Including the items you view, put in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transaction history.

  • Communications Data: Any information you include in your communications with us, such as when sending a customer support inquiry.

  • Device Information: Information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage Information: Information regarding your interaction with the Services, including how and when you navigate or interact with our store.


Sources of Personal Information

We may collect personal information from the following sources:

  • Directly From You: When you create an account, visit or use our Services, make a purchase, communicate with us, or otherwise provide us with your information.

  • Automatically Through the Services: Collected from your device when you use our products, visit our website, or interact with us through the use of cookies and similar tracking technologies.

  • From Service Providers: Companies we engage to enable certain technologies or services, who collect or process your personal information on our behalf.

  • From Partners and Third Parties: Business partners or third-party marketing and advertising networks.


How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use your personal information for the following purposes:

  • Providing, Tailoring, and Improving Services: To perform our contract with you, process payments, fulfill orders, arrange shipping, manage your account, facilitate returns or exchanges, remember your preferences, and provide a customized shopping experience (such as product recommendations).

  • Marketing and Advertising: For promotional purposes, such as sending marketing communications via email, text message, or postal mail, and showing you targeted online advertisements based on your activity, past purchases, or cart history.

  • Security and Fraud Prevention: To authenticate your account, provide a secure payment experience, detect, investigate, or take action regarding potential fraudulent, illegal, unsafe, or malicious activity, and secure our overall services.

  • Customer Communication: To provide customer support, respond to inquiries, deliver effective service, and maintain our business relationship with you.

  • Legal Compliance: To comply with applicable laws, respond to valid legal processes (such as requests from law enforcement or government agencies), participate in legal proceedings, and enforce or investigate potential violations of our terms and policies.


How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes subject to this Privacy Policy. These circumstances include:

  • With Shopify and Vendors: Third parties who perform essential services on our behalf, including IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping.

  • With Business and Marketing Partners: To provide marketing and advertising services. For example, we use Shopify to support personalized advertising with third-party services based on your online activity across different merchants.

  • Upon Your Direction or Consent: When you direct or request us to disclose certain information to third parties, such as for product shipping or through your use of social media widgets or third-party login integrations.

  • Corporate Affiliates: Shared within our corporate group or among affiliates.

  • Business Transfers and Legal Reasons: In connection with a corporate transaction like a merger or bankruptcy; to comply with legal obligations (subpoenas, search warrants, etc.); to enforce our terms; and to protect the rights, property, and safety of our users, our business, or others.


Relationship with Shopify

Our Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services to provide and optimize the system for you. Any information you submit will be transmitted to and shared with Shopify, as well as third parties that may be located in countries outside your country of residence.

Additionally, to help protect, grow, and improve our business, we use certain enhanced Shopify features that incorporate data from your interactions with our store, other merchants, and Shopify itself. In these circumstances, Shopify acts as a data controller. To learn more about how Shopify processes your data, please review the Shopify Consumer Privacy Policy.


Third-Party Websites and Links

Our Services may contain links to websites or online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their respective privacy and security policies. We do not guarantee and are not responsible for the privacy, security, or reliability of third-party sites. Information shared in public or semi-public venues (including third-party social networks) may be viewable by other users without limitation.


Children's Data Privacy

The Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, please contact us using the details below to request its deletion. As of the Effective Date, we do not knowingly "sell" or "share" (as defined under applicable law) the personal information of individuals under 16 years of age.


Security and Retention of Information

Please be aware that no security measures are perfect or impenetrable; we cannot guarantee "perfect security." Information sent to us may not be entirely secure while in transit. We strongly recommend that you do not use unsecure channels to communicate sensitive or confidential information.

The retention period for your personal information depends on various factors, such as whether we need the data to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

 


Your Rights and Choices

Depending on your place of residence, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute and may be subject to legal exceptions:

 

  • Right to Access / Know: Request access to the specific pieces of personal information we hold about you.

  • Right to Delete: Request that we delete the personal information we maintain about you.

  • Right to Correct: Request that we correct inaccurate or outdated personal information.

  • Right of Portability: Receive a copy of your personal information and request its transfer to a third party.

  • Right to Opt-Out of Sale or Sharing for Targeted Advertising: You may opt-out of the "sale" or "sharing" of your data for personalized ads. If you visit our website with the Global Privacy Control (GPC) opt-out signal enabled, we will automatically treat it as a valid opt-out request for that browser/device, and your Shopify account if linked. We do not recognize other "Do Not Track" signals.

  • Managing Communication Preferences: You can unsubscribe from promotional emails at any time by clicking the "unsubscribe" link. You will still receive non-promotional emails regarding your orders or account updates.

We will not discriminate against you for exercising your rights. We may require identity verification before processing requests. You may also designate an authorized agent to act on your behalf, provided they submit valid proof of authorization.


International Data Transfers

Your personal information may be transferred, stored, and processed outside the country in which you live. If we transfer your personal information out of the European Economic Area (EEA) or the United Kingdom (UK), we will rely on legally recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses (SCCs) or equivalent UK contractual frameworks, unless the destination country is officially deemed to provide an adequate level of data protection.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. We will post the revised policy on this page, update the "Last updated" date, and provide any notices required by applicable law.


Contact Us

If you have any questions about our privacy practices, wish to file a complaint, or would like to exercise your data privacy rights, please contact us via email or mail at:

  • Email: support@izeyu.com

  • Mailing Address:

    ROOM 22, 11/F CHINA UNITED PLAZA

    1008 TAI NAN WEST ST

    LAI CHI KOK

    HONG KONG